Tech leaders highlight the shift in customer service during National Customer Service Week, emphasising the blend of technology and human touch for personalised experiences.
AI’s rapid growth requires balanced innovation, managing expectations, and human oversight. Pragmatic automation, careful investment, and governance are key to avoiding overhype and disillusionment.
The cloud makes real-time intelligence available to decision makers on demand, enabling resilient and sustainable growth even in uncertain times.
Economic downturns challenge stability but offer IT leaders opportunities to innovate, align strategies with business goals, optimise costs, and drive future success.
Rajiv Shesh, head of HCLSoftware and Corporate Vice President of HCLTech, on the impending effects of AI on business, society, and every last one of us.
To bridge the UK’s productivity gap, modernising systems, adapting work habits, and boosting digital skills across all organisational levels are crucial strategies.
Ensure remote workforce security by avoiding common mistakes: device mismanagement, falling for phishing, neglecting updates, and skipping multi-factor authentication.
Avanade CEO, Pam Maynard, explores the steps CEOs can take on their journey to becoming AI-first leaders.
Everything is about to change. Bain & Company, alongside Workato and Skan AI, help us understand how to prepare.
Visier’s Daniel Mason on how leaders can enact people-centred change management
Rackspace’s Andy Brierley on why the next step on your digital transformation might not be forward
Darren Roos, CEO, IFS, believes business ethics are changing in the wake of COVID-19
Mark Klein, Chief Digital Officer at ERGO Group, breaks down the key elements of a successful digitalisation strategy
How Deutsche Telekom IT maintained its digital transformation momentum during a global lockdown
Bob Bailkoski, CEO of Logicalis, believes leaders can learn lessons from how businesses have adapted during COVID-19
Contino’s Michael Chalmers highlights 10 common cloud adoption concerns – and offers his expertise on how to overcome them
Organisations must have a clear view of where their technology change initiatives are taking them, writes Matt Rowsell
Innovation Group, a global insuretech enterprise, has adapted to thrive amidst the coronavirus crisis. Here’s how
Terry Walby, founder and CEO of Blue Prism Cloud, discusses the new drivers of automation
Alpha Healthgroup CDO Géraldine Maouchi and HEC Paris’ Hélène Musikas on four key transformation stages
Worley’s Dr John Pillay on avoiding three big errors in your digital transformation initiative
Step5’s Jim Berrisford writes exclusively for Digital Bulletin
Mellanox’s Amit Krig highlights the key components of digital transformation
Ultima CEO Scott Dodds outlines why an incremental technology transformation will pay off
Green Flag is reconstructing its technology and operating model to offer an even better service to its customers.
Inside Lenovo’s technological drive towards true customer centrality.
Canonical’s Alex Chalkias digs deep into edge computing and how it can help realise the potential of 5G
Gartner research suggests 46% of EMEA CIOs are shifting to co-owning digital leadership with their CxO peers.
Hybrid organisations blend human talent, digital tools, and AI to drive agility, innovation, and resilience—redefining leadership, communication, and performance in the future of work.
Build supply chain resilience by integrating AI, automation, and agile tech to withstand disruptions, improve decision-making, and enhance performance amid today’s unpredictable global landscape.
CTO Torsten Minkwitz tells us why European telco Lebara undertook a major public cloud migration
This month Ben, Rom and James chew over Project JEDI’s conclusion, everything 5G in 2019 and our BT case study on intelligent automation. The team also report back from VMworld Europe, where they learned about a peculiar piece of dental technology…
Tech leaders highlight the shift in customer service during National Customer Service Week, emphasising the blend of technology and human touch for personalised experiences.
AI’s rapid growth requires balanced innovation, managing expectations, and human oversight. Pragmatic automation, careful investment, and governance are key to avoiding overhype and disillusionment.
The cloud makes real-time intelligence available to decision makers on demand, enabling resilient and sustainable growth even in uncertain times.
Economic downturns challenge stability but offer IT leaders opportunities to innovate, align strategies with business goals, optimise costs, and drive future success.
Rajiv Shesh, head of HCLSoftware and Corporate Vice President of HCLTech, on the impending effects of AI on business, society, and every last one of us.
To bridge the UK’s productivity gap, modernising systems, adapting work habits, and boosting digital skills across all organisational levels are crucial strategies.
Ensure remote workforce security by avoiding common mistakes: device mismanagement, falling for phishing, neglecting updates, and skipping multi-factor authentication.
Avanade CEO, Pam Maynard, explores the steps CEOs can take on their journey to becoming AI-first leaders.
Everything is about to change. Bain & Company, alongside Workato and Skan AI, help us understand how to prepare.
Visier’s Daniel Mason on how leaders can enact people-centred change management
Rackspace’s Andy Brierley on why the next step on your digital transformation might not be forward
Darren Roos, CEO, IFS, believes business ethics are changing in the wake of COVID-19
Mark Klein, Chief Digital Officer at ERGO Group, breaks down the key elements of a successful digitalisation strategy
How Deutsche Telekom IT maintained its digital transformation momentum during a global lockdown
Bob Bailkoski, CEO of Logicalis, believes leaders can learn lessons from how businesses have adapted during COVID-19
Contino’s Michael Chalmers highlights 10 common cloud adoption concerns – and offers his expertise on how to overcome them
Organisations must have a clear view of where their technology change initiatives are taking them, writes Matt Rowsell
Innovation Group, a global insuretech enterprise, has adapted to thrive amidst the coronavirus crisis. Here’s how
Terry Walby, founder and CEO of Blue Prism Cloud, discusses the new drivers of automation
Alpha Healthgroup CDO Géraldine Maouchi and HEC Paris’ Hélène Musikas on four key transformation stages
Worley’s Dr John Pillay on avoiding three big errors in your digital transformation initiative
Step5’s Jim Berrisford writes exclusively for Digital Bulletin
Mellanox’s Amit Krig highlights the key components of digital transformation
Ultima CEO Scott Dodds outlines why an incremental technology transformation will pay off
