Assessing, selecting and adopting AI in your business
In the midst of AI hype, businesses must pragmatically assess and adopt solutions that deliver tangible value. Danijel Stankovic outlines a framework to identify, prioritise, and evaluate AI opportunities for meaningful impact.
Adapting to the age of AI
Rajiv Shesh, head of HCLSoftware and Corporate Vice President of HCLTech, on the impending effects of AI on business, society, and every last one of us.
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Intelligent Automation and the transformation of Hapag-Lloyd
Hapag-Lloyd employs Intelligent Automation, including RPA and AI, to boost efficiency and customer service in pursuit of its goal to become number one for quality.
The future is digital… get with the program!
Gartner: Revolutionising cybersecurity through deterrence
AI has huge promise but be sure to set expectation levels
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Assessing, selecting and adopting AI in your business
In the midst of AI hype, businesses must pragmatically assess and adopt solutions that deliver tangible value. Danijel Stankovic outlines a framework to identify, prioritise, and evaluate AI opportunities for meaningful impact.
National Customer Service Week: Tech leaders discuss revolutionising customer service with customer experience
Tech leaders highlight the shift in customer service during National Customer Service Week, emphasising the blend of technology and human touch for personalised experiences.
Avoiding the AI trap
Mike Ettling, CEO of Unit4 discusses the balance between AI innovation and potential overreach in ERP systems.
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Keeping it real: AI expectations from the top
Anthony Scriffignano is a world-renowned data scientist and AI expert. Is he excited about AI, or worried?
10 years of Digital Catapult
UK’s Digital Catapult bridges research to industry with AI, quantum computing, 5G, IoT, and more. Outgoing CEO Jeremy Silver reflects on past and future trends.
AI’s next step is legal, not technical
Searce’s SVP Patrick Bangert highlights AI’s potential and warns of a looming problem with potentially harmful consequences if left unresolved.
Supply chain resilience: How to manage disrupted disruption
Navigating disruptions: Alan Duncan shares insights on leveraging technology for resilience in today’s complex global supply chain challenges.
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Intelligent Automation and the transformation of Hapag-Lloyd
Hapag-Lloyd employs Intelligent Automation, including RPA and AI, to boost efficiency and customer service in pursuit of its goal to become number one for quality.
Virtusa: Transforming the media industry
For the media industry, the opportunity of unprecedented demand meets the challenge of vastly increased complexity. Virtusa and its partner AWS are making the difference.
Three steps into the future
One of the biggest telcos in the UK has just rebuilt its entire IT infrastructure in less than a year. Here’s how.
The seller of the future, powered by data, analytics and AI
After 40 years in the technology business, CDW’s sales teams are on the cutting edge of data, analytics and AI.
Mola: Indonesia’s answer to Netflix and Amazon
Upstart Indonesian OTT streaming service Mola is taking its sports and entertainment offer global, and is doing on the back of award-winning technology transformation.
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When gen AI and marketing collide: triumph or catastrophe?
John Sullivan, IBM iX EMEA Managing Partner explores how generative AI can revolutionise marketing while safeguarding brand trust and reputation.
Top Trends in AI for 2025
In 2025, AI will see the rise of generative AI commoditisation, agent-based systems, and a renewed focus on trustworthy, non-generative AI and workforce readiness.
The future is digital… get with the program!
To stay competitive, businesses must embrace digital transformation by evolving products, adopting future technologies, and fostering innovation for long-term sustainability and growth.
5G’s slow road: When will it really arrive, and who will cash in?
Art Maria explores why 5G’s potential remains unrealized, and suggests it may be tech giants – not mobile providers – who are likely to profit from future 5G advancements.
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National Customer Service Week: Tech leaders discuss revolutionising customer service with customer experience
Tech leaders highlight the shift in customer service during National Customer Service Week, emphasising the blend of technology and human touch for personalised experiences.
How tech is actively fighting burnout in the legal sector
Tech innovations are alleviating burnout in the legal sector by automating menial tasks, allowing lawyers to focus on client service and enhancing overall workplace wellbeing.
Gartner: Six trends that will impact infrastructure and operations in 2024
I&O leaders must identify the emerging trends most likely to impact their organisation and implement effective tactics to respond.
ChatGPT turns one: Impact, issues and innovation
ChatGPT’s launch marked AI’s leap to mainstream, stirring excitement and concerns in industries about its transformative impact.