The invisible back-office payment problem slowing the creator economy
Rob Israch of Tipalti explains why unreliable creator payouts threaten trust, growth and scalability across music, gaming and the wider creator economy.
Change Management
Breaking the enterprise AI bottleneck: Why technology isn’t the problem, but our systems are
Enterprise AI is failing to scale not because of weak models, but because fragmented workflows, siloed data, disconnected systems and poor governance hold it back.
Before you run with AI, you must crawl the hard yards and learn to walk
AI adoption succeeds when organisations crawl, walk and run, building governance, focused use cases and operational maturity before scaling automation across the business.
The loyalty economy: Why shoppers will share data when they reap the rewards
Al Williams of Commerce explores why shoppers share data when brands deliver value through personalisation, frictionless checkout, reliable fulfilment and transparent post-purchase experiences.
Culture still eats strategy for breakfast: Closing the AI productivity gap
AI investment alone will not close the productivity gap. Lasting business impact depends on culture, transformation, operational alignment, and leadership readiness for change.
GenAI’s data reckoning: Why AI success now depends on what you feed it
Generative AI success no longer depends on models alone. Gartner reveals why data readiness, metadata and governance now determine scalable AI performance.
The invisible infrastructure powering the next chapter of storytelling
How invisible digital infrastructure, composable architecture, and omnichannel delivery are reshaping storytelling, enabling publishers and media brands to deliver seamless audience experiences globally.
Engineering the future: how the developer role will evolve
AI agents are transforming software development, shifting developers from coders to orchestrators of intelligent workflows, where data, infrastructure and strategic oversight define success.
Why edge is a friend not foe to resilient cloud infrastructures
Edge computing strengthens cloud resilience by ensuring uptime during outages, enabling hybrid infrastructure strategies that protect critical workloads, reduce disruption, and support reliable business continuity.
Lessons from F1: Reimagining automotive agility
How Formula 1’s AI-driven operations offer a blueprint for automotive manufacturers to improve agility, streamline workflows, and scale innovation across the entire vehicle lifecycle.
AI must get smaller to go big in enterprise
AI growth is driving energy demand sharply higher. Smaller, optimised models offer a sustainable path forward, reducing costs while maintaining performance and enabling wider enterprise adoption.
A practical agentic AI maturity model to transform procurement from firefighter to value creator
A practical AI maturity model helping procurement teams reduce backlogs, automate workflows, and evolve into strategic value creators delivering measurable ROI and business impact.
Beyond the long hours: how inefficient security workflows are draining developers
Inefficient security workflows are driving developer burnout, reducing productivity and increasing risk. Learn how automation and culture shifts can help teams regain focus and improve security outcomes.
Why retail AI is now judged on performance, not potential
AI in retail has moved from experimentation to execution, with success now defined by measurable outcomes, operational performance and real-world impact across supply chains.
The five stages of business resilience – where does your organisation sit?
Business resilience is often misunderstood. Discover the five maturity stages and how organisations can benchmark, strengthen operations, and move from reactive to strategically resilient.
The next generation of intelligence relies on context, not compute
AI performance is no longer driven by scale alone. Organised, connected context through knowledge graphs is emerging as the key to accurate, reliable enterprise intelligence.
Shadow AI is already inside your organisation – the question now is whether it’s governed
Shadow AI is already embedded across organisations, creating unseen risks. Effective governance, visibility and control are now essential to manage AI adoption securely and responsibly.
From co-pilots to colleagues: The way forward for AI agents in 2026
Agentic AI is transforming enterprise operations, evolving from reactive co-pilots to proactive digital colleagues that drive autonomous outcomes, orchestration, and scalable business value.
The 47-day countdown: Your survival guide to the new digital trust era
Lakshmi Hanspal of DigiCert explains how organisations can adapt to 47-day TLS certificate lifetimes by improving visibility, automating renewals and building crypto-agility.
AI doesn’t scale on code, it scales on operating models
AI does not scale through better code or tools. It scales through operating models, governance and alignment that allow organisations to embed autonomy safely and effectively.
AI hesitation is creating a new form of technical debt
AI hesitation is creating forward-looking technical debt. Adam Spearing of ServiceNow warns delayed system readiness will widen capability gaps and undermine enterprise competitiveness.
Beyond bells and whistles – where retail AI actually delivers value
AI in retail delivers the greatest value behind the scenes, transforming supply chains with predictive insights, improving forecasting accuracy, reducing waste and enabling smarter operational decisions.
AI success starts where people and processes meet
AI success depends on strong processes, clear outcomes and confident teams. Organisations that align people, workflows and data are far more likely to realise real AI value.
The rise of the AI native
As AI natives enter the workforce, organisations must rethink governance, mentoring and productivity to bridge expectation gaps and embed intelligent systems responsibly.
Building A New British Gas
How Centrica has replatformed its British Gas business to transform its service to customers.
An Out Of Home Evolution
Talon Outdoor is bringing advertising’s oldest medium, Out of Home, into the 21st century.
Future-ready 3D printing
Excitement is building around the business possibilities offered by 3D printing
Gartner: Six trends that will impact infrastructure and operations in 2024
I&O leaders must identify the emerging trends most likely to impact their organisation and implement effective tactics to respond.
Eradicating ageism in tech
Patricia Hume, CEO, Canvas GFX, argues passionately that technology is neglecting some of its most capable talent because of ageism
Transforming IT support
Insight’s Karen McLaughlin says COVID-19 has highlighted the key role of IT support workers in ensuring business resiliency
The intelligent automation of BT
BT’s Leigh Feaviour helps us illustrate how the world’s oldest telecoms company is leveraging robotic process automation to transform employee and customer experience.
Fragmented Reality: Ahmed Hasan
In this episode, Spark44’s Global Head of Experience Ahmed Hasan discusses ‘big data’, ‘chatbot’, ‘digital evangelist’ and more.
Change Management
The invisible back-office payment problem slowing the creator economy
Rob Israch of Tipalti explains why unreliable creator payouts threaten trust, growth and scalability across music, gaming and the wider creator economy.
Breaking the enterprise AI bottleneck: Why technology isn’t the problem, but our systems are
Enterprise AI is failing to scale not because of weak models, but because fragmented workflows, siloed data, disconnected systems and poor governance hold it back.
Before you run with AI, you must crawl the hard yards and learn to walk
AI adoption succeeds when organisations crawl, walk and run, building governance, focused use cases and operational maturity before scaling automation across the business.
The loyalty economy: Why shoppers will share data when they reap the rewards
Al Williams of Commerce explores why shoppers share data when brands deliver value through personalisation, frictionless checkout, reliable fulfilment and transparent post-purchase experiences.
Culture still eats strategy for breakfast: Closing the AI productivity gap
AI investment alone will not close the productivity gap. Lasting business impact depends on culture, transformation, operational alignment, and leadership readiness for change.
GenAI’s data reckoning: Why AI success now depends on what you feed it
Generative AI success no longer depends on models alone. Gartner reveals why data readiness, metadata and governance now determine scalable AI performance.
The invisible infrastructure powering the next chapter of storytelling
How invisible digital infrastructure, composable architecture, and omnichannel delivery are reshaping storytelling, enabling publishers and media brands to deliver seamless audience experiences globally.
Engineering the future: how the developer role will evolve
AI agents are transforming software development, shifting developers from coders to orchestrators of intelligent workflows, where data, infrastructure and strategic oversight define success.
Why edge is a friend not foe to resilient cloud infrastructures
Edge computing strengthens cloud resilience by ensuring uptime during outages, enabling hybrid infrastructure strategies that protect critical workloads, reduce disruption, and support reliable business continuity.
Lessons from F1: Reimagining automotive agility
How Formula 1’s AI-driven operations offer a blueprint for automotive manufacturers to improve agility, streamline workflows, and scale innovation across the entire vehicle lifecycle.
AI must get smaller to go big in enterprise
AI growth is driving energy demand sharply higher. Smaller, optimised models offer a sustainable path forward, reducing costs while maintaining performance and enabling wider enterprise adoption.
A practical agentic AI maturity model to transform procurement from firefighter to value creator
A practical AI maturity model helping procurement teams reduce backlogs, automate workflows, and evolve into strategic value creators delivering measurable ROI and business impact.
Beyond the long hours: how inefficient security workflows are draining developers
Inefficient security workflows are driving developer burnout, reducing productivity and increasing risk. Learn how automation and culture shifts can help teams regain focus and improve security outcomes.
Why retail AI is now judged on performance, not potential
AI in retail has moved from experimentation to execution, with success now defined by measurable outcomes, operational performance and real-world impact across supply chains.
The five stages of business resilience – where does your organisation sit?
Business resilience is often misunderstood. Discover the five maturity stages and how organisations can benchmark, strengthen operations, and move from reactive to strategically resilient.
The next generation of intelligence relies on context, not compute
AI performance is no longer driven by scale alone. Organised, connected context through knowledge graphs is emerging as the key to accurate, reliable enterprise intelligence.
Shadow AI is already inside your organisation – the question now is whether it’s governed
Shadow AI is already embedded across organisations, creating unseen risks. Effective governance, visibility and control are now essential to manage AI adoption securely and responsibly.
From co-pilots to colleagues: The way forward for AI agents in 2026
Agentic AI is transforming enterprise operations, evolving from reactive co-pilots to proactive digital colleagues that drive autonomous outcomes, orchestration, and scalable business value.
The 47-day countdown: Your survival guide to the new digital trust era
Lakshmi Hanspal of DigiCert explains how organisations can adapt to 47-day TLS certificate lifetimes by improving visibility, automating renewals and building crypto-agility.
AI doesn’t scale on code, it scales on operating models
AI does not scale through better code or tools. It scales through operating models, governance and alignment that allow organisations to embed autonomy safely and effectively.
AI hesitation is creating a new form of technical debt
AI hesitation is creating forward-looking technical debt. Adam Spearing of ServiceNow warns delayed system readiness will widen capability gaps and undermine enterprise competitiveness.
Beyond bells and whistles – where retail AI actually delivers value
AI in retail delivers the greatest value behind the scenes, transforming supply chains with predictive insights, improving forecasting accuracy, reducing waste and enabling smarter operational decisions.
AI success starts where people and processes meet
AI success depends on strong processes, clear outcomes and confident teams. Organisations that align people, workflows and data are far more likely to realise real AI value.
The rise of the AI native
As AI natives enter the workforce, organisations must rethink governance, mentoring and productivity to bridge expectation gaps and embed intelligent systems responsibly.