AI hesitation is creating a new form of technical debt
AI hesitation is creating forward-looking technical debt. Adam Spearing of ServiceNow warns delayed system readiness will widen capability gaps and undermine enterprise competitiveness.
Digital Transformation
Making AI work where it matters
AI must deliver measurable value in daily operations. From manufacturing to retail, businesses are shifting from pilots to practical deployment, building trust and preparing for agentic AI.
Why mandatory e-invoicing alone won’t close the UK’s £8.9bn VAT gap
Mandatory UK e-invoicing from 2029 improves data quality, but without real-time VAT reporting, it may not fully address the £8.9bn VAT gap challenge.
Why 2026 is the year businesses must finally address admin overload
European businesses are losing 15 hours weekly to admin overload. In 2026, leaders must prioritise automation to boost productivity, engagement and compliance resilience.
The AI reality check: Ambition is rising but adoption isn’t
AI ambition is rising fast, but operational adoption remains limited. Organisations must bridge the gap between strategy, skills, data foundations and scalable execution.
AI education is the missing link in turning the UK’s ambitions into adoption
The UK’s AI ambitions risk stalling without widespread education, as gaps in training across schools and businesses undermine effective adoption and long-term return on investment.
AI strategy: How can business leaders get it right in 2026?
UK business leaders are investing heavily in AI, but success in 2026 will depend on targeting spend wisely, balancing automation with people, and building trusted, ethical strategies.
The six new rules of customer retention: Why flexibility is the future
Customer retention now depends on flexibility. From pause options to usage-based pricing, modern subscribers demand control, transparency and value-driven subscription experiences that adapt to their behaviour.
Why prioritising a unified data stack is key in the era of AI agents
As AI agents reshape applications, organisations must move beyond fragmented data architectures and adopt unified data stacks that enable real-time insight, scalability, and innovation.
Retail’s next battleground: Achieving operational brilliance with AI
UK retailers face mounting pressure. Strategic AI investment enables operational efficiency, predictive planning and scalable growth, helping brands do more with fewer resources.
How businesses can ensure that AI agents start living up to the hype – and what businesses can do about it
Many organisations invest in AI agents but fail to see value. Embedding AI into core business processes is the key to scalability, security, and measurable ROI.
The new marketing game: Stacks that get smart
Brands face rising message fatigue. Smart, context-aware MarTech powered by agentic AI helps deliver relevant, respectful experiences that improve engagement, reduce frustration, and drive meaningful mid-funnel conversions.
The AI network gap: Why deployment efficiency now matters more than bandwidth
Rahul Puri of STL explains why deployment efficiency now surpasses bandwidth in importance, showing how smarter FTTH operations are transforming fibre rollout and strengthening the UK’s digital infrastructure.
Rethinking the tech stack: Why mastery, not more tools, is the real competitive edge
Many organisations invest heavily in technology yet fail to unlock its value. True competitive advantage comes from mastering fewer, purpose-built tools and embedding them deeply across teams.
Resilient networks are a strategic imperative for global businesses to scale in India
Resilient, high-speed connectivity is essential for global companies scaling in India, enabling digital operations, rapid expansion, innovation, and secure mission-critical performance across the country’s diverse and evolving markets.
Why addressing Shadow IT is a struggle in the SaaS era
Shadow IT is rising fast in the SaaS era. With easy access to cloud tools, employees unintentionally create risks that IT leaders must address through visibility, culture, and control.
The domino effect: How network redundancy became a legal requirement for NIS2
Network outages expose how fragile digital operations have become. NIS2 turns resilience into a legal requirement, making redundancy, continuity planning, and multi-layered protection essential for modern businesses.
From ambition to action: The true state of AI in the UK
UK organisations are eager to embrace AI, yet many face obstacles in readiness, skills, regulation, and implementation. Real progress demands clarity, capability, strong foundations, and long-term commitment.
AI-first doesn’t mean people-last: How AI will redefine, not replace human work
AI is transforming work by redefining human roles, not replacing them. Gartner explores how collaboration between people and intelligent systems creates smarter, more human-centred enterprises.
The great funnel collapse: When AI becomes the audience
Anders Soenderby Jessen of Hello Monday/DEPT explores how AI is no longer just creating content but becoming the audience, forcing brands to rethink visibility, access, and influence.
Real AI ROI comes from strategic transformation, not individual productivity
Dave McCann of IBM Consulting explains why genuine AI ROI depends on strategic transformation, not one-off productivity gains. Learn how orchestration, governance, and agentic AI drive long-term value.
The AI revolution in SAP: Turning ERP and CX into strategic advantage
Chris White, SVP at Techwave, explores how AI in SAP transforms ERP and customer experience into strategic advantage, empowering people, improving decisions, and enhancing organisational resilience.
The future of advertising is transparent, on-chain, and fraud-free
Ben Putley, CEO at Alkimi, explores how on-chain advertising and AI are creating a transparent, fraud-free ecosystem that rewards publishers, boosts ROI, and transforms digital marketing.
Model Context Protocols: what they are and how you can use them
Adam Lieberman, Chief AI Officer at Finastra, explains how Model Context Protocols (MCPs) connect AI systems and applications securely, unlocking innovation, automation, and new business possibilities.
The cloudification of Lebara
Lebara CTO Torsten Minkwitz tells us what a public cloud migration is delivering for the UK telco
SPARK44: Blending Technology and Talent
The creative agency that is combining cutting-edge technology with best-in-class talent.
A unicorn built for speed
Redis Labs CEO and co-founder Ofer Bengal tells Digital Bulletin why the future of databases is tied to AI
Five years on: How COVID redefined the way we work – and what comes next
Five years after COVID reshaped work, experts reveal how flexibility, technology, and human-centric strategies are driving the future of productivity across industries.
Four trends for 5G
John Vickery, Principal Technology Architect for BT, gives us its top 5G predictions for 2020
Embrace the opportunity in shadow AI
Shadow AI is on the rise as employees use unsanctioned GenAI tools at work. Discover how IT leaders can turn hidden risks into opportunities for productivity and trust.
NODE Podcast: Episode 11
This month Ben, Rom and James take an in-depth look at the antitrust inquiry into Big Tech, and exchange views on whether Silicon Valley will actually change for the better. Ben also catches up with Finastra’s Chief Innovation Officer, Shuki Licht.
NODE Podcast: Episode 4
This month Ben, Rom and James discuss Qualcomm’s entry into the autonomous vehicles space before looking back on our Spark44 case study. The panel also hears from Tableau’s Andy Cotgreave, who offers his insights into building a more data-literate workforce.
Digital Transformation
AI hesitation is creating a new form of technical debt
AI hesitation is creating forward-looking technical debt. Adam Spearing of ServiceNow warns delayed system readiness will widen capability gaps and undermine enterprise competitiveness.
Making AI work where it matters
AI must deliver measurable value in daily operations. From manufacturing to retail, businesses are shifting from pilots to practical deployment, building trust and preparing for agentic AI.
Why mandatory e-invoicing alone won’t close the UK’s £8.9bn VAT gap
Mandatory UK e-invoicing from 2029 improves data quality, but without real-time VAT reporting, it may not fully address the £8.9bn VAT gap challenge.
Why 2026 is the year businesses must finally address admin overload
European businesses are losing 15 hours weekly to admin overload. In 2026, leaders must prioritise automation to boost productivity, engagement and compliance resilience.
The AI reality check: Ambition is rising but adoption isn’t
AI ambition is rising fast, but operational adoption remains limited. Organisations must bridge the gap between strategy, skills, data foundations and scalable execution.
AI education is the missing link in turning the UK’s ambitions into adoption
The UK’s AI ambitions risk stalling without widespread education, as gaps in training across schools and businesses undermine effective adoption and long-term return on investment.
AI strategy: How can business leaders get it right in 2026?
UK business leaders are investing heavily in AI, but success in 2026 will depend on targeting spend wisely, balancing automation with people, and building trusted, ethical strategies.
The six new rules of customer retention: Why flexibility is the future
Customer retention now depends on flexibility. From pause options to usage-based pricing, modern subscribers demand control, transparency and value-driven subscription experiences that adapt to their behaviour.
Why prioritising a unified data stack is key in the era of AI agents
As AI agents reshape applications, organisations must move beyond fragmented data architectures and adopt unified data stacks that enable real-time insight, scalability, and innovation.
Retail’s next battleground: Achieving operational brilliance with AI
UK retailers face mounting pressure. Strategic AI investment enables operational efficiency, predictive planning and scalable growth, helping brands do more with fewer resources.
How businesses can ensure that AI agents start living up to the hype – and what businesses can do about it
Many organisations invest in AI agents but fail to see value. Embedding AI into core business processes is the key to scalability, security, and measurable ROI.
The new marketing game: Stacks that get smart
Brands face rising message fatigue. Smart, context-aware MarTech powered by agentic AI helps deliver relevant, respectful experiences that improve engagement, reduce frustration, and drive meaningful mid-funnel conversions.
The AI network gap: Why deployment efficiency now matters more than bandwidth
Rahul Puri of STL explains why deployment efficiency now surpasses bandwidth in importance, showing how smarter FTTH operations are transforming fibre rollout and strengthening the UK’s digital infrastructure.
Rethinking the tech stack: Why mastery, not more tools, is the real competitive edge
Many organisations invest heavily in technology yet fail to unlock its value. True competitive advantage comes from mastering fewer, purpose-built tools and embedding them deeply across teams.
Resilient networks are a strategic imperative for global businesses to scale in India
Resilient, high-speed connectivity is essential for global companies scaling in India, enabling digital operations, rapid expansion, innovation, and secure mission-critical performance across the country’s diverse and evolving markets.
Why addressing Shadow IT is a struggle in the SaaS era
Shadow IT is rising fast in the SaaS era. With easy access to cloud tools, employees unintentionally create risks that IT leaders must address through visibility, culture, and control.
The domino effect: How network redundancy became a legal requirement for NIS2
Network outages expose how fragile digital operations have become. NIS2 turns resilience into a legal requirement, making redundancy, continuity planning, and multi-layered protection essential for modern businesses.
From ambition to action: The true state of AI in the UK
UK organisations are eager to embrace AI, yet many face obstacles in readiness, skills, regulation, and implementation. Real progress demands clarity, capability, strong foundations, and long-term commitment.
AI-first doesn’t mean people-last: How AI will redefine, not replace human work
AI is transforming work by redefining human roles, not replacing them. Gartner explores how collaboration between people and intelligent systems creates smarter, more human-centred enterprises.
The great funnel collapse: When AI becomes the audience
Anders Soenderby Jessen of Hello Monday/DEPT explores how AI is no longer just creating content but becoming the audience, forcing brands to rethink visibility, access, and influence.
Real AI ROI comes from strategic transformation, not individual productivity
Dave McCann of IBM Consulting explains why genuine AI ROI depends on strategic transformation, not one-off productivity gains. Learn how orchestration, governance, and agentic AI drive long-term value.
The AI revolution in SAP: Turning ERP and CX into strategic advantage
Chris White, SVP at Techwave, explores how AI in SAP transforms ERP and customer experience into strategic advantage, empowering people, improving decisions, and enhancing organisational resilience.
The future of advertising is transparent, on-chain, and fraud-free
Ben Putley, CEO at Alkimi, explores how on-chain advertising and AI are creating a transparent, fraud-free ecosystem that rewards publishers, boosts ROI, and transforms digital marketing.
Model Context Protocols: what they are and how you can use them
Adam Lieberman, Chief AI Officer at Finastra, explains how Model Context Protocols (MCPs) connect AI systems and applications securely, unlocking innovation, automation, and new business possibilities.