
AI strategy: How can business leaders get it right in 2026?
UK business leaders are investing heavily in AI, but success in 2026 will depend on targeting spend wisely, balancing automation with people, and building trusted, ethical strategies.

UK business leaders are investing heavily in AI, but success in 2026 will depend on targeting spend wisely, balancing automation with people, and building trusted, ethical strategies.

In 2026, AI becomes operational. Success will depend on unified data architectures, embedded AI agents, strong governance and skills that enable reliable, real-time intelligence.

Manon Dave explores how AI is reshaping creative industries, arguing that human imagination, artist agency and ownership must remain central as intelligent tools redefine cultural creation.

Agentic commerce is redefining retail traffic and security. As AI agents proliferate, retailers must move beyond bot detection to intent-based, behavioural defence strategies.

Artificial intelligence is transforming travel by reducing planning friction, building trust across the journey, and enabling personalised, connected experiences that improve satisfaction and loyalty.

AI is transforming gift giving through agentic commerce, personalised recommendations, and AI-ready product data, helping brands stay visible as shoppers increasingly trust AI to choose for them.

As AI agents reshape applications, organisations must move beyond fragmented data architectures and adopt unified data stacks that enable real-time insight, scalability, and innovation.

AI is transforming energy grid management by enabling real-time intelligence, helping operators manage volatile demand from data centres and build more resilient, efficient power systems.

UK retailers face mounting pressure. Strategic AI investment enables operational efficiency, predictive planning and scalable growth, helping brands do more with fewer resources.

Many organisations invest in AI agents but fail to see value. Embedding AI into core business processes is the key to scalability, security, and measurable ROI.

AI adoption is accelerating, but rising costs, inflation and sovereignty concerns are forcing organisations to rethink how they control spend, manage data and mitigate long-term risk.

Rahul Puri of STL explains why deployment efficiency now surpasses bandwidth in importance, showing how smarter FTTH operations are transforming fibre rollout and strengthening the UK’s digital infrastructure.

Retailers must blend strong logistics, AI-powered personalisation, real-time visibility and robust data foundations to meet rising customer expectations and drive successful Black Friday performance in 2025.

Generative AI is reshaping developer roles, shifting the focus from technical execution to hybrid human-machine expertise and redefining how organisations identify, grow and value tech talent.

Resilient, high-speed connectivity is essential for global companies scaling in India, enabling digital operations, rapid expansion, innovation, and secure mission-critical performance across the country’s diverse and evolving markets.

AI agents are reshaping UK retail, driving smarter decisions, optimised operations and stronger customer experiences. Retailers that act now and invest in robust data foundations will secure strategic advantage.

UK organisations are eager to embrace AI, yet many face obstacles in readiness, skills, regulation, and implementation. Real progress demands clarity, capability, strong foundations, and long-term commitment.

Large language models are growing in size but not necessarily in intelligence. True progress depends on improving their judgement and context awareness, not just expanding memory.

AI is transforming work by redefining human roles, not replacing them. Gartner explores how collaboration between people and intelligent systems creates smarter, more human-centred enterprises.

Anders Soenderby Jessen of Hello Monday/DEPT explores how AI is no longer just creating content but becoming the audience, forcing brands to rethink visibility, access, and influence.

Dave McCann of IBM Consulting explains why genuine AI ROI depends on strategic transformation, not one-off productivity gains. Learn how orchestration, governance, and agentic AI drive long-term value.

Chris White, SVP at Techwave, explores how AI in SAP transforms ERP and customer experience into strategic advantage, empowering people, improving decisions, and enhancing organisational resilience.

Fiona Reid, Director of International Business at Pattern, explores how data and AI empower brands to build resilient, compliant, and agile global supply chains amid rising complexity.

Ben Putley, CEO at Alkimi, explores how on-chain advertising and AI are creating a transparent, fraud-free ecosystem that rewards publishers, boosts ROI, and transforms digital marketing.

Unilever is bringing the fourth industrial revolution to ice cream manufacturing.

How Centrica has replatformed its British Gas business to transform its service to customers.

AI is boosting productivity in the workplace, according to Oleg Rogynskyy, CEO at People.ai

LexisNexis’s Scott Wallingford highlights technology’s growing impact in the professional services arena

Art Maria explores why 5G’s potential remains unrealized, and suggests it may be tech giants – not mobile providers – who are likely to profit from future 5G advancements.

Demand Science’s Shakeel Itoola on the need for multilingual artificial intelligence

This month, Ben, Rom and James pick up the pieces from the collapse of Project JEDI. The panel also reviews our Talon Outdoor case study, and Ben interviews Job van der Voort, CEO of Remote.
Navigating disruptions: Alan Duncan shares insights on leveraging technology for resilience in today’s complex global supply chain challenges.

UK business leaders are investing heavily in AI, but success in 2026 will depend on targeting spend wisely, balancing automation with people, and building trusted, ethical strategies.

In 2026, AI becomes operational. Success will depend on unified data architectures, embedded AI agents, strong governance and skills that enable reliable, real-time intelligence.

Manon Dave explores how AI is reshaping creative industries, arguing that human imagination, artist agency and ownership must remain central as intelligent tools redefine cultural creation.

Agentic commerce is redefining retail traffic and security. As AI agents proliferate, retailers must move beyond bot detection to intent-based, behavioural defence strategies.

Artificial intelligence is transforming travel by reducing planning friction, building trust across the journey, and enabling personalised, connected experiences that improve satisfaction and loyalty.

AI is transforming gift giving through agentic commerce, personalised recommendations, and AI-ready product data, helping brands stay visible as shoppers increasingly trust AI to choose for them.

As AI agents reshape applications, organisations must move beyond fragmented data architectures and adopt unified data stacks that enable real-time insight, scalability, and innovation.

AI is transforming energy grid management by enabling real-time intelligence, helping operators manage volatile demand from data centres and build more resilient, efficient power systems.

UK retailers face mounting pressure. Strategic AI investment enables operational efficiency, predictive planning and scalable growth, helping brands do more with fewer resources.

Many organisations invest in AI agents but fail to see value. Embedding AI into core business processes is the key to scalability, security, and measurable ROI.

AI adoption is accelerating, but rising costs, inflation and sovereignty concerns are forcing organisations to rethink how they control spend, manage data and mitigate long-term risk.

Rahul Puri of STL explains why deployment efficiency now surpasses bandwidth in importance, showing how smarter FTTH operations are transforming fibre rollout and strengthening the UK’s digital infrastructure.

Retailers must blend strong logistics, AI-powered personalisation, real-time visibility and robust data foundations to meet rising customer expectations and drive successful Black Friday performance in 2025.

Generative AI is reshaping developer roles, shifting the focus from technical execution to hybrid human-machine expertise and redefining how organisations identify, grow and value tech talent.

Resilient, high-speed connectivity is essential for global companies scaling in India, enabling digital operations, rapid expansion, innovation, and secure mission-critical performance across the country’s diverse and evolving markets.

AI agents are reshaping UK retail, driving smarter decisions, optimised operations and stronger customer experiences. Retailers that act now and invest in robust data foundations will secure strategic advantage.

UK organisations are eager to embrace AI, yet many face obstacles in readiness, skills, regulation, and implementation. Real progress demands clarity, capability, strong foundations, and long-term commitment.

Large language models are growing in size but not necessarily in intelligence. True progress depends on improving their judgement and context awareness, not just expanding memory.

AI is transforming work by redefining human roles, not replacing them. Gartner explores how collaboration between people and intelligent systems creates smarter, more human-centred enterprises.

Anders Soenderby Jessen of Hello Monday/DEPT explores how AI is no longer just creating content but becoming the audience, forcing brands to rethink visibility, access, and influence.

Dave McCann of IBM Consulting explains why genuine AI ROI depends on strategic transformation, not one-off productivity gains. Learn how orchestration, governance, and agentic AI drive long-term value.

Chris White, SVP at Techwave, explores how AI in SAP transforms ERP and customer experience into strategic advantage, empowering people, improving decisions, and enhancing organisational resilience.

Fiona Reid, Director of International Business at Pattern, explores how data and AI empower brands to build resilient, compliant, and agile global supply chains amid rising complexity.

Ben Putley, CEO at Alkimi, explores how on-chain advertising and AI are creating a transparent, fraud-free ecosystem that rewards publishers, boosts ROI, and transforms digital marketing.