
Building an AI shopping experience around consumer needs
Andrew Norman explores how retailers can use agentic AI, structured product data, transparency and consumer choice to build trusted, effective online shopping experiences for consumers.

Andrew Norman explores how retailers can use agentic AI, structured product data, transparency and consumer choice to build trusted, effective online shopping experiences for consumers.

Agentic commerce is redefining retail traffic and security. As AI agents proliferate, retailers must move beyond bot detection to intent-based, behavioural defence strategies.

Artificial intelligence is transforming travel by reducing planning friction, building trust across the journey, and enabling personalised, connected experiences that improve satisfaction and loyalty.

AI is transforming gift giving through agentic commerce, personalised recommendations, and AI-ready product data, helping brands stay visible as shoppers increasingly trust AI to choose for them.

UK retailers face mounting pressure. Strategic AI investment enables operational efficiency, predictive planning and scalable growth, helping brands do more with fewer resources.

AI agents are reshaping UK retail, driving smarter decisions, optimised operations and stronger customer experiences. Retailers that act now and invest in robust data foundations will secure strategic advantage.

AI shopping agents are reshaping retail. Philip Matthews of Cognizant explores how retailers must adapt product data, marketing, and customer experience to meet rising expectations.

A panel of industry experts explores how AI, omnichannel strategies, and data-driven insights will shape retail and financial services in 2025, enhancing efficiency, security, and customer experience.

How Salling Group successfully built a grocery home delivery service at turbo-speed during COVID-19.

How Pearson, educator of millions, is building the cybersecurity it needs to help students succeed safely.

Upstart Indonesian OTT streaming service Mola is taking its sports and entertainment offer global, and is doing on the back of award-winning technology transformation.

We break down the five things you need to consider before hiring a data centre for colocation

BT and Lumenisity are partnering to test an invention that could power the future of telecommunications: hollowcore fibre

Gartner’s René Büst explains how organisations must navigate sovereignty definitions to create effective cloud strategies, focusing on data, operational, and technological aspects for compliance and autonomy.

Hybrid IT environments create major data visibility gaps. Organisations must prioritise unified data security, AI-driven detection and Zero Trust to protect sensitive data across complex ecosystems.

This month Ben, Rom and James reflect on Sergey Brin and Larry Page taking a backseat at Alphabet. The panel also revisit our Henkel case study and hear from Dynatrace’s Andi Grabner, who explains why a holistic approach to AIOps deployment is essential.
Navigating disruptions: Alan Duncan shares insights on leveraging technology for resilience in today’s complex global supply chain challenges.

Andrew Norman explores how retailers can use agentic AI, structured product data, transparency and consumer choice to build trusted, effective online shopping experiences for consumers.

Agentic commerce is redefining retail traffic and security. As AI agents proliferate, retailers must move beyond bot detection to intent-based, behavioural defence strategies.

Artificial intelligence is transforming travel by reducing planning friction, building trust across the journey, and enabling personalised, connected experiences that improve satisfaction and loyalty.

AI is transforming gift giving through agentic commerce, personalised recommendations, and AI-ready product data, helping brands stay visible as shoppers increasingly trust AI to choose for them.

UK retailers face mounting pressure. Strategic AI investment enables operational efficiency, predictive planning and scalable growth, helping brands do more with fewer resources.

AI agents are reshaping UK retail, driving smarter decisions, optimised operations and stronger customer experiences. Retailers that act now and invest in robust data foundations will secure strategic advantage.

AI shopping agents are reshaping retail. Philip Matthews of Cognizant explores how retailers must adapt product data, marketing, and customer experience to meet rising expectations.

A panel of industry experts explores how AI, omnichannel strategies, and data-driven insights will shape retail and financial services in 2025, enhancing efficiency, security, and customer experience.

How Salling Group successfully built a grocery home delivery service at turbo-speed during COVID-19.