Alex von Schirmeister

Rewarding Loyalty

IAG Loyalty discusses its multi-year digital transformation and the future of product and customer-centric loyalty.

Scan with a plan

Insight from Scandit’s Christian Floerkemeir on how enterprise is leveraging AR to streamline crucial day-to-day tasks

Contact centres and the cloud

Five9’s Brian Atkinson on the technical features businesses need to consider when making the move to cloud-based contact centres

Automating the future of business

Bain & Company is helping organisations plan for 2030. Ted Shelton, Expert Partner, Automation and Digital Innovation, talks us through why executives need to embrace automation or risk their business getting left behind.

Alex von Schirmeister

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