Building A New British Gas
How Centrica has replatformed its British Gas business to transform its service to customers.
How Centrica has replatformed its British Gas business to transform its service to customers.
Technology transformation for the people
Lebara CTO Torsten Minkwitz tells us what a public cloud migration is delivering for the UK telco
DXC Technology’s Philip Harker on how action around data analytics is shifting from innovation to industrialisation
Zoe Morris, President of Frank Recruitment Group, offers her expert views on a critical challenge
The highly-respected thought leader on how robotic process automation could transform your business
Web3’s evolution focuses on user experience, decentralization, and openness, leveraging blockchain, AI, and advanced encryption technologies.
This month, Ben and Rom are joined by Daniel Brigham to reflect on the Microsoft Exchange hack, and to ask whether anything can be done to prevent similar cyber breaches. The panel also discusses our Bain & Company case study, while Ben interviews FacilityLive CEO Gianpiero Lotito.
Searce’s SVP Patrick Bangert highlights AI’s potential and warns of a looming problem with potentially harmful consequences if left unresolved.
How Centrica has replatformed its British Gas business to transform its service to customers.