Smart AI consumption models are key to delivering customer experience success. Olivier Jouve of Genesys explains how flexible pricing and token-based approaches unlock innovation, scalability and value.
Green Flag is reconstructing its technology and operating model to offer an even better service to its customers.
Hapag-Lloyd employs Intelligent Automation, including RPA and AI, to boost efficiency and customer service in pursuit of its goal to become number one for quality.
Trends that can guide leaders to create new sources of value by anticipating change and transforming extreme uncertainty into new business opportunities.
Alex Farr, CIO at professional services company Christie Group, talks us through his journey from coding on a Commodore 64 to multi CIO100 Award winner.
Tarek Ouagguini, Founder and CEO of Happydemics, argues that AI alone won’t transform advertising — only human signals can restore meaning, trust, and effectiveness in marketing.
Developers are no longer back-end specialists. James Hall of Snowflake explores how business-minded and citizen developers are driving innovation, collaboration, and commercial value in the AI era.
In this episode, VMware’s Duncan Epping delves into ‘silos’, ‘data analytics’, ‘augmented reality’ and more.
This month Ben, Rom and James take an in-depth look at the antitrust inquiry into Big Tech, and exchange views on whether Silicon Valley will actually change for the better. Ben also catches up with Finastra’s Chief Innovation Officer, Shuki Licht.
Smart AI consumption models are key to delivering customer experience success. Olivier Jouve of Genesys explains how flexible pricing and token-based approaches unlock innovation, scalability and value.
