Retail’s next battleground: Achieving operational brilliance with AI
UK retailers face mounting pressure. Strategic AI investment enables operational efficiency, predictive planning and scalable growth, helping brands do more with fewer resources.
Tom Summerfield
An Out Of Home Evolution
Talon Outdoor is bringing advertising’s oldest medium, Out of Home, into the 21st century.
Transformation, Delivered
How Salling Group successfully built a grocery home delivery service at turbo-speed during COVID-19.
Following human traffickers’ money trail
A new technology is simulating human trafficking behaviour to help financial institutions test and improve their monitoring systems
Fighting the deepfake threat
Okta’s Ben King on deepfake technology and why it’s the next big security threat
The six new rules of customer retention: Why flexibility is the future
Customer retention now depends on flexibility. From pause options to usage-based pricing, modern subscribers demand control, transparency and value-driven subscription experiences that adapt to their behaviour.
Why smart AI consumption models hold the key to customer experience success
Smart AI consumption models are key to delivering customer experience success. Olivier Jouve of Genesys explains how flexible pricing and token-based approaches unlock innovation, scalability and value.
NODE Podcast: Episode 16
This month, Ben, Rom and James give their thoughts on some of the tech and gadgets announced at CES 2021. They also look back on our Green Flag case study, while Ben interviews Eggplant CEO John Bates on the future of intelligent software testing.
NODE Podcast: Episode 19
This month, Ben, Rom and James analyse why Microsoft made its second-biggest ever acquisition with the $19.7bn deal to buy Nuance Communications. The panel also discusses our GHD Digital case study, while Ben interviews Enterprise Bot co-founder Ravina Mutha.
Tom Summerfield
Retail’s next battleground: Achieving operational brilliance with AI
UK retailers face mounting pressure. Strategic AI investment enables operational efficiency, predictive planning and scalable growth, helping brands do more with fewer resources.