
Why enterprises are getting AI Agents wrong
AI agents promise transformation but often underdeliver. Ted Sfikas, Field CTO at Amplitude, explains why gradual autonomy, workflow integration, and trust are essential for enterprise success.

AI agents promise transformation but often underdeliver. Ted Sfikas, Field CTO at Amplitude, explains why gradual autonomy, workflow integration, and trust are essential for enterprise success.

Hapag-Lloyd employs Intelligent Automation, including RPA and AI, to boost efficiency and customer service in pursuit of its goal to become number one for quality.

Technology transformation for the people

Communication at companies could become even more fractured post-Brexit

With many industries in a fierce battle for talent, Korn Ferry’s Kay Cooper tells us how AI is helping companies make better hiring decisions

The UK’s Huawei ruling has brought about doubts on 5G for execs. Should they be concerned? Radware’s Mike O’Malley looks at the arguments

Merijn te Booij, EVP GM Employee Engagement at Genesys on how AI will empower and prepare employees for elevated performance
Rajiv Shesh, head of HCLSoftware and Corporate Vice President of HCLTech, on the impending effects of AI on business, society, and every last one of us.

This month, Ben, Rom and James analyse why Microsoft made its second-biggest ever acquisition with the $19.7bn deal to buy Nuance Communications. The panel also discusses our GHD Digital case study, while Ben interviews Enterprise Bot co-founder Ravina Mutha.

AI agents promise transformation but often underdeliver. Ted Sfikas, Field CTO at Amplitude, explains why gradual autonomy, workflow integration, and trust are essential for enterprise success.