From complexity to clarity: The CX blueprint for modern brands
Customer experience is no longer just service—it’s strategy. Learn how modern brands can align people, processes, and technology to deliver clarity, consistency, and long-term loyalty.
Hans Zachar
Western Union’s Tech Journey
Chief Data Architect & Global Head of Engineering Harveer Singh speaks to Digital Bulletin.
IKEA’s DesignOps Revolution
Karolina Boremalm and her team have introduced a new DesignOps strategy to IKEA Retail (Ingka Group).
Blending man & machine
Blue Prism’s new CEO, Jason Kingdon, says digital workers should be on the radar of any company looking to carry out a successful transformation
Cybersecurity Awareness Month: the evolving threat landscape
Industry experts reflect the ever-evolving nature of cyber threats and our responsibilities in the battle against hackers.
Retail’s next battleground: Achieving operational brilliance with AI
UK retailers face mounting pressure. Strategic AI investment enables operational efficiency, predictive planning and scalable growth, helping brands do more with fewer resources.
Leading to diversity
Gabi Sicher, Engagement Manager at ThoughtSpot, explains how strong leadership helps improve diversity and inclusion in tech
NODE Podcast: Episode 1
Debate, interviews and more on enterprise technology’s biggest topics. Ben, Rom and James chip in on Facebook’s perilous Libra project, our GIGA Data Centers case study and the emergence of the ‘Digital Workplace’ – and Rom gets ten seconds to define quantum computing.
Fragmented Reality: Ben Saunders & Sam Lloyd
In this episode, IT consultant Ben Saunders and Contino’s Sam Lloyd explore “data analytics”, “silos”, “digital disruption” and more.
Hans Zachar
From complexity to clarity: The CX blueprint for modern brands
Customer experience is no longer just service—it’s strategy. Learn how modern brands can align people, processes, and technology to deliver clarity, consistency, and long-term loyalty.