Customer retention now depends on flexibility. From pause options to usage-based pricing, modern subscribers demand control, transparency and value-driven subscription experiences that adapt to their behaviour.
Nordea has used Robotic Process Automation to transform itself for its customers. Here’s how.
GHD Digital is doubling down on advanced technology to radically transform its clients and industries.
The European Digital Leader of the Year, Anke Sax, is on a mission to energise her CIO counterparts
With telecoms on the cusp of a 5G and IoT revolution, Syniverse’s Douwe van der Heij believes blockchain could be a vital piece of the jigsaw
Alessandro Galimberti, Senior Director Analyst at Gartner, explores how generative AI is transforming Infrastructure and Operations, driving efficiency, agility, and competitive advantage for forward-thinking organisations.
AI shopping agents are reshaping retail. Philip Matthews of Cognizant explores how retailers must adapt product data, marketing, and customer experience to meet rising expectations.
Ajit Sivadasan takes Digital Bulletin inside Lenovo’s technological drive towards true customer centrality
The Digital Bulletin Podcast series designed to bust the buzzwords that dominate the business technology world. In this episode, Verizon’s Craig Palmer tackles the likes of ‘omnichannel’, ‘customer centricity’ and ‘digital transformation’.
Customer retention now depends on flexibility. From pause options to usage-based pricing, modern subscribers demand control, transparency and value-driven subscription experiences that adapt to their behaviour.
