Dave McCann of IBM Consulting explains why genuine AI ROI depends on strategic transformation, not one-off productivity gains. Learn how orchestration, governance, and agentic AI drive long-term value.
IAG Loyalty discusses its multi-year digital transformation and the future of product and customer-centric loyalty.
Green Flag is reconstructing its technology and operating model to offer an even better service to its customers.
Woven Group’s Andy Griffin talks business process outsourcing powered by technology
Global Encryption Day 2023 highlights encryption’s vital role in data privacy amid increased governmental scrutiny and emerging threats.
Neo4j Chief Scientist Jim Webber explains how graph databases are the future of data management in a world of vast, complex datasets and AI.
Ecommerce has evolved beyond the lockdown boom. To thrive, brands must embrace AI, omnichannel strategies, and personalisation to meet rising customer expectations and build lasting loyalty.
CTO Torsten Minkwitz tells us why European telco Lebara undertook a major public cloud migration
This month, Ben and Rom are joined by Drata’s co-founder and CEO Adam Markowitz. They discuss Adam’s past career as a rocket scientist, Drata’s influence on the SaaS market, and the secrets to his entrepreneurial success. Ben and Rom also review our case study on Ericsson.
Dave McCann of IBM Consulting explains why genuine AI ROI depends on strategic transformation, not one-off productivity gains. Learn how orchestration, governance, and agentic AI drive long-term value.
