Contact centres and the cloud
Five9’s Brian Atkinson on the technical features businesses need to consider when making the move to cloud-based contact centres
Brian Atkinson
Model behaviour at Pearson
How Pearson, educator of millions, is building the cybersecurity it needs to help students succeed safely.
Bringing delight to design
Intuit has carved out a reputation as one of the world’s most innovative design centres.
Simplifying multi-petabyte approaches
Infinidat’s EMEA CTO Eran Brown says companies can take control of their multi-petabyte datasets in a cost effective way
Smart cities, intelligent transport
Commercial and private transport is about to move through perhaps its most transformative phase
Examining the impact of DeepSeek: Democratisation versus data protection
DeepSeek’s open-source AI disrupts Silicon Valley’s dominance, promising efficiency but raising data privacy concerns. Explore its impact on AI democratisation, security risks, and ethical considerations.
How AI is reshaping the future of airports
Airports are harnessing AI to boost efficiency, sustainability, and passenger experience. From biometric boarding to predictive maintenance, AI is redefining aviation’s future and reshaping global air travel.
Inside Leadership: Vadim Vladimirskiy, CEO, Nerdio
Nerdio founder and CEO Vadim Vladimirskiy on building a company and a culture devoted to making IT professionals’ lives easier.
10 years of Digital Catapult
UK’s Digital Catapult bridges research to industry with AI, quantum computing, 5G, IoT, and more. Outgoing CEO Jeremy Silver reflects on past and future trends.
Brian Atkinson
Contact centres and the cloud
Five9’s Brian Atkinson on the technical features businesses need to consider when making the move to cloud-based contact centres